Organizational models that utilize operational models such as CSP (Shared Service Center) or BPO (Business Process Outsourcing) have become a strategic choice in the transformation of business functions.
Outsourcing activities have long been seen as a way to reduce operational management costs.
Today, in a world that demands increasing expertise, outsourcing has become a means to access increasingly specialized know-how, as well as state-of-the-art technologies and information systems.
Our teams operate within the framework of delegated management of our clients’ processes and functions, with the following objectives:
- To avoid IT investments.
- To variableize the operational costs of administrative process handling.
- To reduce delays and improve service levels.
- To reduce the complexity of clients’ organizations and help prepare for business growth.
- To develop internal skills through co-design and/or co-processing of processes.
Our specialized teams can be called upon by our clients to delegate process handling across a wide range of operational processes in transportation, customs, and international trade.